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LAS VEGAS (KTNV) — Some elderly tenants are fighting back after being slapped with a surprise fee from their apartment complex near Tenaya and Lake Mead.
They say this fee has to do with the internet.
“I’m not interested in the internet, I don’t think I would be if I was 35,” said Gloria Mason, “it’s just not for me.”
The 80-year-old lives in the St. Lucia Apartments with her roommate, an 83-year-old veteran named Gilbert Biddle.
Gilbert and Gloria told 13 Action News about a series of fees from their complex.
However, they are especially upset about the new fee for not paying rent online.
A notice from the complex states in part, “Effective October 1st…all rent payments made … via check…will be assessed a $25 processing fee.”
Instead, the complex wants tenants to pay rent online. They say this is in an effort to go green.
The problem is Gloria and Gilbert do not have a computer or a smartphone.
“The internet, in itself…the only thing I hear is …stolen identities, and this and that,” Mason said.
And she has no plans to go online.
13 Action News stopped by the leasing office and spoke with a worker. Right now, we are waiting to see if the complex would consider waiving the fee for tenants of a certain age.
Gloria and Gilbert say they love living at the complex but they just can’t afford all of the new fees on a fixed income.
“We just don’t have that kind of money,” Mason said.
13 Action News will follow-up with management on Friday.
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